FAQ

Answers for Ancient Ruins: Forgotten Gates gameplay, Premium purchase, hints, ads, and support requests.

Ancient Ruins: Forgotten Gates FAQ

These answers apply to the current Ancient Ruins: Forgotten Gates app and its NoteStep support flow.

What is Ancient Ruins: Forgotten Gates?

Ancient Ruins is a single-player path puzzle. Move tile by tile, reveal hidden obstacles and triggers, open the single exit, and recover optional collectibles across the ruins.

Does Ancient Ruins use subscriptions or cloud accounts?

No. Progress is stored locally on your device. Premium is a one-time purchase that unlocks unlimited hints, permanent ad removal, main chambers 41–50, and Premium levels P1–P10.

How do hints work?

Free players receive two hints per chamber. After that, one rewarded ad grants one additional hint when fully watched. Premium removes the hint limit.

Where do I manage billing or refunds?

Apple App Store and Google Play handle purchase, cancellation, refunds, and payment methods for the one-time Premium product.

What should I include in a support request?

Include the app name, device model, operating system version, app version, chamber or Premium level ID, and whether the issue involves hints, ads, Premium restore, or progress.